Refund and Returns Policy

1. Digital Product Refunds

Since we offer digital products , all sales are final. Once a digital license is delivered, it cannot be returned or refunded. This is because the nature of digital licenses means they cannot be returned once issued.

2. Eligibility for Refunds

Refunds will only be considered in the following cases:

• The license key provided is invalid or does not work.
• The product delivered is not what was purchased.
• Duplicate purchases of the same product.

3. Refund Process

To request a refund, please contact our support team at [Support Email] within 7 days of purchase, providing the following information:

• Proof of purchase (invoice or order confirmation).
• A detailed description of the issue.
• Screenshots showing the error during activation (if applicable).

4. Resolution

Upon reviewing your case, we will:

• Provide a replacement key if the original key was faulty.
• Issue a refund if we cannot resolve the issue.

Refunds will be processed within 5-7 business days once approved.

5. No Refunds on Activated Products

If the license key has been successfully activated, no refund will be provided, as the product is deemed used.

6. Contact Us

For any questions or concerns regarding refunds, please reach out to us at [Support Email].

Thank you for shopping at TheLoomPC.com. We strive to ensure your satisfaction with every purchase!